Corporate Governance Australia - Executive Recruitment Risk Management Australia - Governance



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Performance Management.

Board, CEO, Management, Staff - 20% discount for February & March



Phone-N-Check



Phone-N-Check - Telephone Service Standards Monitoring

Using a minimum sample size of 15 calls, experienced telephone contact staff are used to "mystery shop" your organisation and monitor service standards, product knowledge and sales skills. Very useful when introducing new products, to complement staff training and for ongoing service monitoring. A very popular service amongst staff as it provides them with timely useable and honest feedback.

Base price - $650

See also e-Check (Internet Customer Communication Monitoring)


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©2005-2015 Consultgroup - Organisational Consultancy Network
Independent consultants working with client organisations and their stakeholders to achieve
profitable, sustainable outcomes through effective governance, risk & compliance management
and the development of rewarding performance based employment.

Relevance: Corporate Governance Australia, executive recruitment Australia, risk management Australia, Governance, human resource management, occupation health and safety, injury management and rehabilitation, corporate social responsibility, strategic planning, microfinance.


Last modified 18/03/2009