Professional Background

Sue has over 20 years experience in consulting to the corporate, government and SME sectors. Sue’s core strength is helping organisations to develop effective learning and knowledge
sharing environments to deal with rapid change.

Key components of this include identifying and analysing the core problems, implementing effective learning and knowledge sharing
techniques, advising on well designed and user centred intranets and client facing websites, people management experience, and
assisting in the selection of the right technologies and systems.

Sue can help you get these key components right and work with your people to develop the solution that meets your specific needs.

• Business analysis
• Usability and Information Design
• Change management
• Facilitation
• HRM - Learning and Development including:
  • Training needs analysis
  • Instructional design
  • Skills audits
  • Competency frameworks
  • Competency assessments

• Education
• Financial Services/Insurance
• Legal
• Transport - Rail
• Defence
• Telecommunications

Telephone + 61 2 9477 4770
Mobile: 0410 694 770
Facsimile +61 2 9477 4748

sue.webster@consultgroup.net.au

• Bachelor of Arts majoring in Linguistics and Cognitive Science, Macquarie University
• Masters (Research) in Cognitive Science, University of NSW, 2007
• Business Coaching for Excellence
• Certificate IV in Assessment and Workplace Training
• Information Mapping

• NSW Knowledge Management Forum committee
• Change Management Institute
• Australian Facilitation Network