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What's New?

MYSTERY SHOPPING

Sales & Service Monitoring

Trial Offer - $685

Normally $1200

Until 1st February 2009


Consulting Products & Tools


Internet Customer Communication Monitoring

Providing your staff with regular, relevant and timely feedback is one of the most effective means of positively influencing their performance.
Customer communication monitoring Internet Customer Communication Monitoring...

Telephone Standards Monitoring

Telephone Service Standards Monitoring.
Telephone service standards monitoring Telephone Standards Monitoring...

Organisation Governance System

The Organisation Governance System (TOGS) recognises that boards and executives need to consider a wide range of critical factors when determining the most suitable organisational governance for their business, company, association, co-operative or professional practice.
Organisation governance system Organisation Governance System...

Social and Ethical Accountability Model (SEAM)

The Social & Ethical Accountability Model (SEAM) is a framework for decision making. It is a practical, structured, modular method of documenting an organisation's impact in a way that enables independent verification and a clear path to business improvement.
Social and ethical accountability model Social and Ethical Accountability Model...

Solution Selling

Sales culture management.
solution selling Solution Selling....

Profile Testing

Behavioural Profiling provides a measurement of effective performance of individuals within an organisation.
Profile Testing Profile Testing....


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©2001-2006 Consultgroup - Organisational Consultancy Network
Independent consultants working with client organisations and their stakeholders to achieve
profitable, sustainable outcomes through effective governance, risk & compliance management
and the development of rewarding performance based employment.





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